![]() If an affected driver must be reinstalled at any time, please run the security updater program again. If you still require using one or more of the affected device specific drivers, run the security updater program.The computer in question keeps showing the printer as offline, but pinging the printer shows no problems whatsoever. The vulnerability represented can only be fully remediated by updating the driver. We have a RICOH Aficio MP C3300 shared between more than 5 computers, both running on Windows XP and Windows 7, none of them have the same problem so far. Uninstall all affected drivers, if possible, and remove any previously downloaded copies of affected drivers, then install the latest print drivers.Driver updates are ongoing, so please check back to see the latest updates. Please click here to view a list of affected print drivers.All users need to install the latest printer drivers where applicable or apply the security Updater program if you are using any of the affected print drivers. ![]() ![]() Ricoh released an updated Universal Print Driver, Security Updater program, and continues to release additional printer drivers as further vulnerabilities have been identified. ![]() On January 22, 2020, Ricoh released updated printer drivers and a security updater program to address a vulnerability 1 (CVE-2019-19363) which may have affected some versions of the printer/PC fax drivers used by certain Ricoh MFPs, Printers and Digital Duplicators. ![]()
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